Agilence

Agilence is the leader in loss prevention and operational analytics for retail, restaurant, supermarket, and hospitality organizations. Founded in 2006 and headquartered in Mount Laurel, New Jersey, with operations across the U.S., U.K., and Europe, Agilence helps loss prevention, asset protection, operations, finance, and marketing teams turn transactional data into measurable business outcomes — reduced shrink, prevented fraud, improved margins, and stronger compliance.

The Agilence platform unites data across digital and physical channels, ingesting from more than 200 sources including point-of-sale, eCommerce, video, RFID, alarm, inventory, scale, HR, labor, third-party delivery, and case management systems. Agilence AI continuously analyzes every transaction, scoring it for fraud risk and surfacing the highest-impact opportunities for LP investigators, store managers, and operations leaders. Pre-built dashboards, reports, queries, and KPIs — designed by retail, grocery, and restaurant practitioners over nearly two decades — give teams immediate value on day one, with the flexibility to customize and extend as their programs mature.

The platform is delivered as a single end-to-end suite: Agilence Analytics for exception-based reporting and operational insight; Agilence Case Management for AI-powered investigations, ORC linking, and law enforcement collaboration; Agilence Audit Management for mobile-first store audits, dynamic scoring, and corrective-action workflows; Agilence Analytics Plus, an outsourced loss prevention service for organizations without dedicated LP teams; and a growing library of specialized Modules — including RFID, eCommerce, Inventory Adjustments, Expiring Inventory, Physical Inventory, Alarm, Cash Over/Short, Direct Store Delivery, and Scale Production — that extend the platform into vertical-specific workflows.